Hurricane Sandy Updates

Up-to-date network status reports.

Re: Hurricane Sandy Updates

Postby vannoc on Fri Nov 02, 2012 2:07 am

Dear Customer:

STATUS: Generator still able to provide power. Updated (see details below)

As of 05:00 ET Peer 1 is still maintaining generator power. Both Peer 1 and facility generators are operational and we are using facility fuel to power our generator. We are unable to grant customers access to the facility at this time, talks are ongoing with the building and Peer 1 and should be resolved later this afternoon. Please submit all remote hands request to the NOC via 1-866-484-2588 or [email protected]. If you have opened a remote hands please confirm your services are available so we may close the request. We also suggest customers to turn off servers that are non critical.
vannoc
 
Posts: 167
Joined: Thu Jun 28, 2012 11:51 am

Re: Hurricane Sandy Updates

Postby vannoc on Fri Nov 02, 2012 3:01 am

Dear Customer:

STATUS: Generator still able to provide power. Updated (see details below)

As of 06:00 ET Peer 1 is still maintaining generator power. Both Peer 1 and facility generators are operational and we are using facility fuel to power our generator. We are unable to grant customers access to the facility at this time, talks are ongoing with the building and Peer 1 and should be resolved later this afternoon. Please submit all remote hands request to the NOC via 1-866-484-2588 or [email protected]. If you have opened a remote hands please confirm your services are available so we may close the request. We also suggest customers to turn off servers that are non critical.
vannoc
 
Posts: 167
Joined: Thu Jun 28, 2012 11:51 am

Re: Hurricane Sandy Updates

Postby vannoc on Fri Nov 02, 2012 4:01 am

Dear Customer:

STATUS: Generator still able to provide power. Updated (see details below)

As of 07:00 ET Peer 1 is still maintaining generator power. Both Peer 1 and facility generators are operational and we are using facility fuel to power our generator. We are unable to grant customers access to the facility at this time, talks are ongoing with the building and Peer 1 and should be resolved later this afternoon. Please submit all remote hands request to the NOC via 1-866-484-2588 or [email protected]. If you have opened a remote hands please confirm your services are available so we may close the request. We also suggest customers to turn off servers that are non critical.
vannoc
 
Posts: 167
Joined: Thu Jun 28, 2012 11:51 am

Re: Hurricane Sandy Updates

Postby vannoc on Fri Nov 02, 2012 5:00 am

Dear Customer:

STATUS: Generator still able to provide power. Updated (see details below)

As of 08:00 ET Peer 1 is still maintaining generator power. Both Peer 1 and facility generators are operational and we are using facility fuel to power our generator. We are unable to grant customers access to the facility at this time, talks are ongoing with the building and Peer 1 and should be resolved later this afternoon. Please submit all remote hands request to the NOC via 1-866-484-2588 or [email protected]. If you have opened a remote hands please confirm your services are available so we may close the request. We also suggest customers to turn off servers that are non critical.
vannoc
 
Posts: 167
Joined: Thu Jun 28, 2012 11:51 am

Re: Hurricane Sandy Updates

Postby vannoc on Fri Nov 02, 2012 6:02 am

Dear Customer:

STATUS: Generator still able to provide power. Updated (see details below)

As of 09:00 ET Peer 1 is still maintaining generator power. Both Peer 1 and facility generators are operational and we are using facility fuel to power our generator. We are unable to grant customers access to the facility at this time, talks are ongoing with the building and Peer 1 and should be resolved later this afternoon. Please submit all remote hands request to the NOC via 1-866-484-2588 or [email protected]. If you have opened a remote hands please confirm your services are available so we may close the request. We also suggest customers to turn off servers that are non critical.
vannoc
 
Posts: 167
Joined: Thu Jun 28, 2012 11:51 am

Re: Hurricane Sandy Updates

Postby vannoc on Fri Nov 02, 2012 7:04 am

Dear Customer:

STATUS: Generator still able to provide power. Updated (see details below)

As of 10:00 ET Peer 1 is still maintaining generator power. Both Peer 1 and facility generators are operational and we are using facility fuel to power our generator. We are unable to grant customers access to the facility at this time, talks are ongoing with the building and Peer 1 and should be resolved later this afternoon. Please submit all remote hands request to the NOC via 1-866-484-2588 or [email protected]. If you have opened a remote hands please confirm your services are available so we may close the request. We also suggest customers to turn off servers that are non critical.
vannoc
 
Posts: 167
Joined: Thu Jun 28, 2012 11:51 am

Re: Hurricane Sandy Updates

Postby vannoc on Fri Nov 02, 2012 8:06 am

Postby vannoc on Fri Nov 02, 2012 7:04 am
Dear Customer:

STATUS: Generator still able to provide power. Updated (see details below)

As of 11:00 ET Peer 1 is still maintaining generator power. Both Peer 1 and facility generators are operational and we are using facility fuel to power our generator. We are unable to grant customers access to the facility at this time, talks are ongoing with the building and Peer 1 and should be resolved later this afternoon. Please submit all remote hands request to the NOC via 1-866-484-2588 or [email protected]. If you have opened a remote hands please confirm your services are available so we may close the request. We also suggest customers to turn off servers that are non critical.
vannoc
 
Posts: 167
Joined: Thu Jun 28, 2012 11:51 am

Re: Hurricane Sandy Updates

Postby vannoc on Fri Nov 02, 2012 9:15 am

STATUS: Generator still able to provide power.

As of 12:00 ET Peer1 is still maintaining generator power. Since the building has been stable for the past 12 hours and we have a steady fuel supply, we are transitioning to a 4 hour update schedule. Customers are still not able to access the building and will have to submit requests via the NOC at 1-866-484-2588 or [email protected]
vannoc
 
Posts: 167
Joined: Thu Jun 28, 2012 11:51 am



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